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Terms of Use

Here you'll find important details about how you can interact with our website

About

These Terms of Use outline the rules for using our website, www.lawhive.com (“our site”).

Who we are

Our site is operated by Lawhive U.S. Inc. (“Lawhive”, “we”, or “us”). We are registered in Delaware and have our principal office at 600 Congress St, 16th Floor - Suite 16013, Austin TX 78717. To contact us, please email our customer service team at help@lawhive.com.

Disclaimer

Lawhive is a technology company incorporated in Delaware. Lawhive is not a law firm, does not provide legal advice, and does not act as your attorney. Lawhive operates this website and provides marketing, customer service, and a technology platform that facilitates access to legal services.​ This site does not operate as an attorney referral service.

Legal services made available through this website are provided by Lawhive Legal US, LLC (“Lawhive Legal”), a wholly owned law firm subsidiary of Lawhive and a licensed Alternative Business Structure (ABS) law firm in the State of Arizona. For matters outside Arizona and certain practice areas that Lawhive Legal does not handle, Lawhive Legal works with local counsel licensed across various jurisdictions through co-counsel arrangements.​

Your use of this website does not create an attorney-client relationship with Lawhive or Lawhive Legal. An attorney-client relationship is only formed if and when you enter into a Limited Scope Agreement with Lawhive Legal and any local counsel. Any legal services provided are subject to that written agreement.​

The content on this website is for general informational purposes only and is not intended as legal advice. While we strive to ensure accuracy and clarity, laws change frequently and vary by jurisdiction. You should consult with a qualified attorney licensed in your jurisdiction for legal advice specific to your circumstances.​

Lawhive does not guarantee the accuracy, completeness, or suitability of any information or content provided on this site. You assume full responsibility for your use of the website and any services facilitated through it.​

This website may be considered attorney advertising in some jurisdictions. No representation is made that the quality of legal services is greater than that of other attorneys. Prior results do not guarantee a similar outcome. The choice of a lawyer is an important decision and should not be based solely on advertisements.

Use of the Website

By using our site you accept these Terms

By using our site, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree to these Terms, you must not use our site or services.

We recommend that you print or save a copy of these Terms for future reference. Our site and services are intended for use by persons 18 years of age or older. You must be the legal age of majority in your state of residence or otherwise able to form a binding contract with Lawhive in order to use our services. If you are under 18 years of age, you may not access or use our site or services.

There are other terms that may apply to you

These Terms of Use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and warrant that all data provided by you is accurate.
  • Limited Scope Agreements, which set out the terms on which you agree to engage Lawhive Legal and co-counsel where applicable, should you choose to do so.

We may make changes to these Terms

We amend these Terms from time to time. Every time you wish to use our site, please check these Terms to ensure you understand the terms that apply at that time. Your continued use of the site after any changes are posted means you accept the revised Terms.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs, and our business priorities. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us by emailing help@lawhive.com.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organization to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy, or download any part of our site in breach of these Terms of Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS

To the fullest extent allowed by law, Lawhive and its affiliates will not be responsible for any indirect, special, incidental, punitive, or consequential damages, including lost profits, data, or business opportunities, even if we were advised that they could happen.

Except as required by law, Lawhive’s total liability for any claim related to your use of the site or services will not exceed the total amount you paid to Lawhive in the 12 months before the issue arose. Some states do not allow certain limitations of liability, so parts of this section may not apply to you.

If you enter into a Limited Scope Agreement with Lawhive Legal and co-counsel where applicable, that agreement—not these Terms—will govern any legal claims related to those services.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, you must comply with the content standards set out in these Terms of Use.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs, and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you may commit a criminal offense under applicable US law. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these Terms. If you wish to link to or make any use of content on our site other than that set out above, please contact us by emailing help@lawhive.com.

Authorization you grant us

Lawhive provides access to legal services via our wholly owned subsidiary law firm, Lawhive Legal. Lawhive Legal works with local counsel through a co-counsel arrangement ("co-counsel") to provide legal work directly to clients outside of Arizona and in subject matter areas not handled internally. Lawhive Legal and co-counsel are engaged directly by you. By engaging Lawhive Legal and any co-counsel, you agree to read and be bound by the terms of the Limited Scope Agreement provided.

By submitting your information via our site, you explicitly authorize us to take actions on your behalf regarding the legal matters you submit to us. This includes securely passing along the details of your case to Lawhive Legal and any co-counsel.

We may use information you submit via our site to provide, maintain, develop, and improve our services and technology.

How We Use Your Phone Number

If you choose to share your phone number with us through our website or services, you’re giving us permission to contact you at that number. This may include phone calls or text messages from our team or from partners we work with to help deliver our services. We may use automated systems to make these calls or send messages, and they may include prerecorded or artificial voice messages. These communications could be about your account, requests you’ve submitted, or information about our services.

We’ll never make you agree to receive calls or texts as a condition of buying anything from us. You can opt out of marketing communications at any time.

Some calls may be monitored or recorded for quality assurance or training purposes. Message and data rates may apply if we contact you by text. Message frequency may vary.

Submitting your phone number may also be treated as an inquiry under certain telemarketing laws, which may allow limited follow-up communications even if your number appears on a Do Not Call list.

Electronic Communications

By using our site, you agree to receive communications from us electronically, including by email, messaging platforms, or notices posted to your account. You agree that these communications satisfy any legal requirement that such communications be in writing.

Dispute Resolution: Binding Arbitration

Please read the following section carefully because it requires you to arbitrate certain disputes and claims with Lawhive and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration provision. In addition, arbitration precludes you from suing in court or having a jury trial.

No Representative Actions

You and Lawhive agree that any legal dispute between us is personal to you and Counsel and must be resolved individually. That means claims will not be brought as:

  • a class action;
  • a group arbitration; or
  • a representative lawsuit

This applies to you, Lawhive, and our related parties (subsidiaries, affiliates, agents, etc.) as well as to anyone named in your legal documents.

Arbitration Requirement

If a dispute arises between you and Lawhive, we’ll first try to resolve it informally. Most issues can be handled through our customer service team, available through your Lawhive portal.

If we can’t resolve it that way, then—except for the limited situations listed below—you and Lawhive agree to resolve the dispute through binding arbitration, not in court. That means that you and Lawhive waive your rights to a jury trial and to have any other dispute or claim between us, including any related to this Agreement, and including claims related to privacy and data security, (collectively, “Disputes”) resolved in court.

Exceptions

Mandatory arbitration doesn’t apply if:

  • you or Lawhive file a small claims court case (for individual claims only) in the county where your billing address is located; or
  • you or Lawhive seek injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property.

Informal Resolution Before Arbitration

Before beginning arbitration, you and Lawhive agree to first try to resolve the dispute informally.

If you have a dispute, you must send Lawhive a written notice of your claim (“Claimant Notice”) to notices@lawhive.com. This notice must include:

  • Your full name, mailing address, email, and phone number;
  • A description of the issue; and
  • The specific outcome or relief you’re requesting.

If Lawhive has a dispute with you, we will send a similar notice (“Lawhive Notice”) to the email and mailing address associated with your account.

How Arbitration Works

If we can’t resolve the issue informally within 30 days of sending notice to each other:

  • Either party may submit the dispute to binding arbitration with the American Arbitration Association (AAA).
  • Arbitration will be held in Travis County, Texas, unless we agree otherwise.
  • The AAA’s Commercial Arbitration Rules (including its Expedited Procedures, where applicable) will apply. The most recent versions are available at adr.org/Rules (https://adr.org/Rules), and those rules are incorporated by reference into this Agreement. You either acknowledge and agree that you have read and understand the applicable AAA Arbitration Rules or waive your opportunity to read the AAA Arbitration Rules and waive any claim that such rules are unfair or should not apply for any reason.

The arbitrator—not a court—decides the rules and outcome of the dispute, including whether this agreement to arbitrate is valid.

The cost of arbitration will be handled according to the AAA fee schedules, available at adr.org/Rules (https://adr.org/Rules).

  • If you start an arbitration and the total value of your claim is less than $75,000, you agree to pay $250 toward filing fees. Lawhive will cover the rest of the AAA’s fees and costs.
  • If the value of your claim is $75,000 or more, you and Lawhive will split the AAA fees and costs equally—unless the AAA rules say otherwise.
  • Frivolous claims: If the arbitrator decides that your claim (or the relief you requested) is frivolous or brought for an improper purpose (such as harassment, delay, or without factual or legal support, as defined in Rule 11(b) of the Federal Rules of Civil Procedure), the AAA’s standard fee rules will apply—and you may be responsible for more or all of the fees.

Coordinated Filings Are Not Allowed

You and Lawhive agree that this arbitration agreement is intended to provide an efficient and streamlined way to resolve individual disputes.

To support that goal, you agree not to submit a demand for arbitration as part of a “Coordinated Filing.” A “Coordinated Filing” is any demand for arbitration where:

  • the underlying claim is similar to at least ten (10) or more other pending demands for arbitration and
  • where representation for that demand is consistent or coordinated with such other demands.

If your demand is part of a Coordinated Filing, Lawhive may choose not to proceed with arbitration and instead require that your claim be resolved in civil court, under the Governing Law and Venue terms in this Agreement.

Individualized Arbitration Proceedings and Remedies

You and Lawhive agree that this arbitration agreement is governed by the Federal Arbitration Act (FAA), 9 U.S.C. § 1 et seq., which applies because this Agreement involves interstate commerce. The FAA will govern both the substance and procedure of arbitration, to the fullest extent permitted by law.

The arbitrator will have the exclusive authority to:

  • Decide all legal and procedural issues related to the dispute.
  • Determine what relief (monetary or otherwise) may be granted.
  • Resolve any questions about the interpretation, enforceability, or validity of this arbitration agreement.

However, the arbitrator’s authority is limited to individual claims only. That means:

  • The arbitrator may not combine claims from multiple people.
  • The arbitrator may not hear any class, collective, or representative claims.
  • Each arbitration must involve a single claimant only.

Confidentiality

You and Lawhive agree to keep all arbitration materials and discussions confidential unless required by law. We’ll work together to protect sensitive or private information.

Opting Out of Arbitration

You can opt out of arbitration within 30 days of accepting this Agreement. To do so, send an email to notices@lawhive.com with:

  • Your full name and mailing address
  • A clear statement that you want to opt out of arbitration

If you opt out, you agree to resolve any disputes in Travis County, Texas—but still on an individual (not class) basis.

Additional Arbitration Terms

If any part of this arbitration agreement is found to be unenforceable or unlawful:

  • That specific part will be removed from this agreement.
  • The rest of the arbitration agreement will remain in effect.
  • Any claims that must be heard as part of a class, collective, or representative action will be handled in civil court, not arbitration.

If class-type claims must go to court, that court case will be put on hold until any related individual arbitration claims are completed.

If you seek public injunctive relief (a court order meant to protect the public, not just yourself), that request—and only that request—must be filed in court instead of arbitration, under the Governing Law and Venue rules below.

You and Lawhive agree that the state and federal courts in Travis County, Texas have exclusive authority to enforce any arbitration award issued under this agreement.

General Terms

Which jurisdiction’s laws apply to any disputes?

These Terms of Use, their subject matter, and their formation are governed by the laws of the State of Texas. You and we both agree that the state or federal courts of Austin, Texas will have exclusive jurisdiction.

Our trademarks are registered

Lawhive is a trademark of Lawhive Ltd. You are not permitted to use it without our approval.

Notice to California Residents

Under California Civil Code Section 1789.3, California users of the Site are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Digital Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

Entire Agreement

These Terms of Use make up the full agreement between you and Lawhive regarding your use of this website and its services, and they replace any earlier agreements, understandings, or communications—whether written, spoken, or electronic—related to this site.

Additional terms may apply to specific services offered through the site, such as our Privacy Policy, any Limited Scope Agreement you enter into with Lawhive Legal, or other posted policies, guidelines, or rules. In the event of a conflict between these Terms and a Limited Scope Agreement for legal services, the Limited Scope Agreement will control.

Waiver, Severability, and Assignment

If we don’t enforce a part of these Terms at any given time, that doesn’t mean we’re waiving our right to enforce it later. If any part of these Terms is found to be invalid or unenforceable, the rest will still apply. Wherever possible, the unenforceable part will be replaced with language that reflects our original intent as closely as legally possible.

You may not transfer or assign your rights or obligations under these Terms to anyone else without our prior written consent. We may assign our rights under these Terms to one of our affiliates, subsidiaries, or as part of a sale or transfer of our business.